Catherine, Xbox 360 – £14.95
Catherine, Xbox 360 – £14.95 delivered
Zavvi is operated by The Hut, and they have a pretty bad track record for customer service. But they’re also cheap.
Catherine, Xbox 360 – £14.95 delivered
Zavvi is operated by The Hut, and they have a pretty bad track record for customer service. But they’re also cheap.
I would normally just buy this instantly….if it wasn’t for Zavvi. I ordered from Zavvi almost a week ago, I decided to get Arcana Heart 3 (Limited Edition) and Final Fantasy XIII. Two days ago, I get an e-mail from them telling me they have cancelled my order, they haven’t really they just cancelled one of the items, in this case it was FF13. I’ve bought from Zavvi before, I do remember them being decent anyways I made a new account since I don’t remember my old one and the fact that I’m living in the dorms at my university, so I had to put a new delivery address anyways. Since, I signed up with a new account, you get the “Zavvi First Order Discount”, which is 5% discount off my 1st order. Now since, my order pretty much fell through….I’ve sent Zavvi message asking if I can change FF13 for another game from the Buy 2 for £25 offer. However, I’m thinking of cancelling it altogether, I’m annoyed, they’re still advertising FF13 in the Buy 2 for £25 offer, which is ridiculous as many clueless customers will continue to order and get royally screwed by Zavvi, with them charging the full price of the other game, which would sucks balls. I’m currently waiting for Zavvi’s response, if I don’t get one soon, I shall be cancelling. So ppl out there, watch out.
They reason they cancelled FF13 from the order is….well, how about I just quote the e-mail I got from them: –
“We are sorry to advise that your order for Final Fantasy XIII is no longer available at our suppliers. Please be assured that we have contacted alternative sources and regrettably we were unable to obtain your item.
Your order has been cancelled and no payment has been taken for the cancelled items.
This product will be removed from our website in due course.”
Just bought it from Shop.to for a shade under £20, dammit! Still blown away by their ‘pic of the package’ and super-fast delivery…especially as I’ve been waiting for that discounted AssRev Ottoman Edition from Play.com since late April.
Wow…having read at your tales of woe, Zavvi is really quite un-good. Cancelling placed orders that suddenly become OOS is bad form.