Bought both this and Baldur’s Gate II Complete.

My bank confirmed the bought. Their website not.
Arguing with the sales assistance was useless, the person behind the email continue to write down:
– “sorry i didn’t understand your problem”.
What’s hard to understand in “i’ve paid, got a confirmation from my bank, and there’s no game in my account?”.

Very nice website. I hope all the stardock shit sink fast.