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As a quick follow up to the previous SavyGamer post about EA confusing myself and their customers with contradictory communication from different channels, it looks like despite telling me that the offer for a free copy of Battlefield 3 with Mass Effect 3 preorders would be available until the 5th of March in an email, they are now telling their customers that the offer is already over via twitter.

It seems like getting a straight answer out of EA regarding Origin promotions is simply not possible.

Cheers @Jam_sponge for bringing this to my attention.

As posted on SavyGamer yesterday, Bioware announced the following over twitter:

Good news for anyone who preorders (or has preordered) #ME3 on Origin: You’ll receive a free copy of Battlefield 3!

They didn’t say “anyone from North America who preorders”, they said this was an offer for “anyone”, not just the 8% of the population of planet earth that happen to live in North America.

Then EA have been posting repeatedly on their Origin twitter feed that this offer would in fact only be for North Americans, and there is no such offer visible on the UK version of the Origin website.

I contacted Origin email support to get them to clarify the situation, to see whether whether they were going to discriminate between their customers based on location with this arbitrary regional restriction. Here’s the conversation we had: (more…)