Comments on: On Serial Resellers, and SavyGamer’s Role In Their Use http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/ What're you buying, stranger? Thu, 04 Feb 2016 23:36:24 +0000 hourly 1 https://wordpress.org/?v=6.3.5 By: PajamasPuppy http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-504428 Thu, 04 Feb 2016 23:36:24 +0000 http://savygamer.co.uk/?p=53604#comment-504428 In reply to Mikebloke.

“They ruled in favour that digital distribution sites such as steam should be be forced to allow users to resell their games to other users.”

Nope that’s actually poppycock being repeated by ‘tech’ bloggers.

The court allowed ONCE (and it’s very unlikely we’re gonna get a repeat) an european company to buy and resell extremely expensive professional licences from US companies (such as Oracle, who was the american company suing the european licence-reselling company), to globally allow companies to more fluidly switch from one activity to another – like you externalize or internalize something, you buy/resell the machines, so why not doing the same with the professional softwares? That’s what the court ruled on.

Non-professional end users buying video game licences have nothing to do with that – the only situation where maybe you could argue that the ruling applies, would be a cybercafe changing (terminating, modifying, adding) its gaming activity and trying to resell its licences. Oopsie, it’s already taken care of: cybercafe licences are specific and time-limited (subscription), so cybercafe professionals wouldn’t have anything of value sitting around to resell (the end-user licences they’re illegally using can’t be sold legally anyway).

That’s the only situation where you could apply that ruling to video game licences. That’s why no one in the software/gaming industry reacted to that one case, after it was clear it was a one-off, limited to a very specific setting, very likely to just piss off Oracle, who was caught bullying european companies into getting its overpriced licences from them only.

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By: PajamasPuppy http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-504427 Thu, 04 Feb 2016 23:17:15 +0000 http://savygamer.co.uk/?p=53604#comment-504427 In reply to Mejoff.

Not always, that’s the problem.

Key resellers buy their keys from all kind of people, which includes people collecting promotion material keys (that have a much lower value because they’re tied with a product like an expensive GPU ; turning them into commercial keys is a direct loss for the devs who only got a much less valuable marketing partnership in return) or, as often with G2A, keys bought using stolen credit cards information and hijacked Paypal accounts.

Most illegal transactions are cancelled by the banks/paypal and it’s the publishers/devs footing the bill in the end, because it would cost them too much money to track down each key reseller and bring them to court (especially when most of them are in Hong Kong, like G2A).

That’s why the key reselling market is widely known among online traffickers as an easy and secure way to launder stolen CC/money, that’s why the market is still growing and resellers keep offering prices that are not commercially possible (even with russian or brazilian prices).

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By: Mejoff http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-502132 Tue, 06 May 2014 12:14:28 +0000 http://savygamer.co.uk/?p=53604#comment-502132 In reply to Chrisj.

” I want money to go to the devs”
When it comes to resellers, the money has already gone to the publishers/devs. The product has been purchased, one way or another, and has not been used.

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By: Chrisj http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501856 Tue, 01 Apr 2014 21:23:38 +0000 http://savygamer.co.uk/?p=53604#comment-501856 In reply to Matt.

FWIW, I agree with Matt (and Tingler and Heliocentric). I agree with your point of view, but would also prefer personally not to buy from resellers – both because I want money to go to the devs, and because I consider buying from resellers to present a (currently very slight) threat to my Steam account, which I don’t want locked. Clearly, the onus is on me to check who I’m buying from, but it’s useful if you provide the information, as you do with Zavvi.

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By: Guido http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501846 Sun, 30 Mar 2014 23:08:34 +0000 http://savygamer.co.uk/?p=53604#comment-501846 Hey!
It’s nice that you address this issue in your site.

I don’t mind when these deals appear in sites like this or hukd for instance but I personally would never buy from one of these sellers if I they cannot inform the customer where they got the stuff. Piracy is illegal but at least pirates will usually boast publicly where they got the stuff.

The reason I feel uncomfortable buying from these “retailers” is that I come from a country where there’s a lot of illegal stuff sold in black markets and stuff highly discounted usually means at least at some point it was stolen, either from shipments or from people.

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By: perrob http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501844 Sun, 30 Mar 2014 21:39:06 +0000 http://savygamer.co.uk/?p=53604#comment-501844 In reply to notGorgeos.

@notGorgeos – I hope you’re just trolling !

Zavvi / The Hut are a *terrible* company in my experience. Customer service is terrible – from barefaced lies to over-promising resolution to closing un-resolved tickets. The sales service is hardly any better with snail-paced delivery times and 80% off deals with a product that they never originally sold at the prices they claim.

AND they still send me frickin spam emails no matter how many unsubscribe requests I’ve sent.

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By: JohnnyK http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501843 Sun, 30 Mar 2014 19:46:41 +0000 http://savygamer.co.uk/?p=53604#comment-501843 In reply to Donkeyfumbler.

I had COD:MW (or was it MW2?) removed from Steam years ago after I bought it a few weeks prior from some key shop a friend on FB recommended. The official explanation was that the keys were only intended for the Russian market, but there were rumors they were bought (at least partially) with stolen CCs.

Paypal was no help as they only allowed disputes on physical goods, so I ate the 25 bucks and moved on. The seller went out of business shortly after.

FWIW, I have about 200 games on Steam and have since bought from sites like CJS without issue.

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By: Morville O'Driscoll http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501842 Sun, 30 Mar 2014 18:30:44 +0000 http://savygamer.co.uk/?p=53604#comment-501842 In reply to Donkeyfumbler.

It’s not so much Steam/Valve not liking where you bought the item, but the publisher/developer, and there is a legitimate reason for that. As I note above, the NatSelection2 devs got scammed by someone using a stolen card, and they deactivated all keys bought using those cards. Activision banned a ton of Modern Warfare 2 keys that G2Play and OzCDKeys sold, after it was revealed that, again, they’d been initially bought with a stolen card.

(Both are easy enough to Google and verify, so, whilst I don’t know the people affected personally, it’s close enough, I think? 🙂 ).

Also, as I say, I got a BF:BC2 Origin key from a reseller that was (about 3 months later?) revoked.

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By: Donkeyfumbler http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501841 Sun, 30 Mar 2014 17:55:17 +0000 http://savygamer.co.uk/?p=53604#comment-501841 Has anyone here ever had a game removed by Steam, or any other service, because it was bought from one of these ‘hazy’ sources? Do you know (firsthand, not ‘friend of a friend’) anyone who has. There’s a lot of fear about Steam accounts being locked (and with over 300 games, I’ll admit that would be a concern) but does it actually happen because people have bought games from places Steam don’t like?

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By: notGorgeos http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501839 Sun, 30 Mar 2014 14:50:28 +0000 http://savygamer.co.uk/?p=53604#comment-501839 In reply to TheTingler.

WTF? Whats wrong with zavvi dude? It’s one of the best shop for games.

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By: ridebird http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501836 Sun, 30 Mar 2014 12:46:40 +0000 http://savygamer.co.uk/?p=53604#comment-501836 It’s 2014 and we have to wait for physical releases to reach shores before we can purchase digital products, and prices worldwide are incredibly different for something that can be accessed anywhere via the Internet. This is idiotic and of course not acceptable. I’ve saved a lot of money by using keystores for years, but GMG used to be my go to before they stopped selling in dollars and effectively hiked their prices 30-50% for me in Sweden.

Globalization goes two ways. I don’t see how this is controversial at all. I will continue to purchase keys from “shady” sites as Simply CD Keys, Fast 2 Play and even G2Play, as I have never had any issues and I refuse to pay about 50 instead of 25 euro. For me, the difference is massive and absolutely worth it.

Thanks for the deals Lewie and also good on you for adressing this. I see Savygamer as the best consumer advocate for gamers really, simply because you always will post the best deals that in the long run saves someone like me a couple of hundred euros per year.

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By: Jonno http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501835 Sun, 30 Mar 2014 11:31:49 +0000 http://savygamer.co.uk/?p=53604#comment-501835 RE: Simply Cd-Keys, I have bought from them a number of times because of this site following the link from here to them. I mostly bought slightly older games like Tomb Raider at just below market prices and really didn’t know they were ‘dubious’ and thought they were fully ‘legit’ they have a call centre and sell boxed copies. I think S/G has to provide more information on these sites when it advertises deals.

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By: Rack http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501834 Sun, 30 Mar 2014 11:01:26 +0000 http://savygamer.co.uk/?p=53604#comment-501834 Personally I think if we want bundles to continue without being crippled by DRM and use restrictions we have to respect they shouldn’t really be resold. SImilarly I think it’s entirely fair that prices are determined by what people in that region can afford and I wouldn’t like to see a global pricing that makes it impossible for people from certain regions to buy games. I can honestly respect other takes on this matter but I’d appreciate it if SavyGamer as an advice site informed me of the nature of any deals offered.

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By: Heliocentric http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501832 Sun, 30 Mar 2014 09:30:26 +0000 http://savygamer.co.uk/?p=53604#comment-501832 In reply to Lewie Procter.

If the other boot drops and these keys start getting accounts locked you will have met your ethical responsibility to your users. You laid out the warning ‘people disapprove’ and they made the purchase fully informed.

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By: Matt http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501831 Sun, 30 Mar 2014 07:49:41 +0000 http://savygamer.co.uk/?p=53604#comment-501831 In reply to TheTingler.

I second this. I understand your view, however I personally wouldn’t use these re-sellers. Why not just label them “re-seller site” – that way you are making no judgement at all, just giving the reader information.

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By: PJ http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501830 Sun, 30 Mar 2014 01:45:58 +0000 http://savygamer.co.uk/?p=53604#comment-501830 In reply to John Peat.

One difference between them and G2Play would be that Simply don’t have a history of selling stolen keys, so you’re less likely to have the police involved!

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By: foo http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501829 Sat, 29 Mar 2014 23:42:16 +0000 http://savygamer.co.uk/?p=53604#comment-501829 In reply to Lewie Procter.

Judging by what people say about getting keys that are already in use (when bought or after a while) it seems safe to say that they sell the same key more than once, hoping that the first user has stopped playing the game. That’s one of the things keeping me far away from key shops, the price difference from normal sites isn’t near enough to keep me happy when somebody else gets “my” key and I have to choose between not having the game any more or going through the trouble of getting another key.

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By: BBG http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501828 Sat, 29 Mar 2014 23:24:10 +0000 http://savygamer.co.uk/?p=53604#comment-501828 To be honest I find this whole key reselling drama a bit saddening as it looks like indie devs are every bit as out of touch with consumer-side realities as big publishers often seem to be.

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By: Morville O'Driscoll http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501827 Sat, 29 Mar 2014 22:28:47 +0000 http://savygamer.co.uk/?p=53604#comment-501827 In reply to somedude.

From the outset, I think it’s useful to mark some lines in the sand. An issue the article has is that it deals explicitly with bundle keys/indie devs, but implicitly what is said covers *all* games.

So, my off-hand comment of “a few quid here and there” is aimed at the bundle-side of things – do we really want indie devs to feel they have to region-lock their games so that bundle keys aren’t taken advantage of? I think everyone can agree that that would be a bad thing. But what about the big pubs? There’s no difference between the two, but human nature is to side with the underdogs and hate The Man, so would people feel differently if it was EA that was being conned out of a few quid? It’s an issue the article ignores (for whatever reason).

On the flip-side, you’re right, the big/mediium sized pubs are region-locking/region-pricing of their own accord (for one reason or another). But they’re also the companies than can most easily track retail-keys (if only because they have the funds to do so), so buying their keys through resellers is it’s own riskiness.

The main issues I have with buying AA/AAA games through resellers is that the prices aren’t that much cheaper – generally speaking – than legitimate stores, and the consumer protection is far more limited than buying from an authorised seller. For example, I note above that the the Fast2Play price for DS2 is only a couple of quid cheaper than Nuuvem. Nuuvem is totally legitimate, will be region-free, and up-to-now hasn’t been dodgy. AMD Never Settle coupons for Thief were available on Ebay for £8, couldn’t be blocked, and were region-free. Both purchases are – I feel – more secure than G2Play, which has… lots of issues. And let’s not forget that Fast2Play is owned by the same company as G2Play, so they’re tarred with the same brush.

Certainly, I can’t argue with the core of your argument – that games are to expensive through the obvious legitmate channels, and they can be bought for cheaper. But I honestly don’t believe that giving hard-earned cash to “dodgy” resellers helps. I think what we need is to take a step-back and ask what we can do to promote official (but foreign) companies.

Alllllll imooooooooooooooo of course. 🙂

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By: somedude http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501825 Sat, 29 Mar 2014 21:43:59 +0000 http://savygamer.co.uk/?p=53604#comment-501825 In reply to Morville O’Driscoll.

I don’t really WANT region locking on games, or any kind of content, really— I was just stating that as things stand now, any and all mid-to-big sized publisher can (and do) region lock their content to preserve their sales in the richer regions. They do so because they can’t do much else— the resale is not illegal, so they can’t do much to curtail it. Also not selling the titles in those regions, or selling at higher prices, is counterproductive, as it will only encourage further piracy and lost revenue for them.

And honestly, it’s not “a few quids here and there”. It’s 50€ at retail for PC games, up to 75€ for console releases, when they’re even stocked (PC games almost never are) versus 15-20€ off a resale site. For me, it’s either the cd-key or no game at all, so all in all I’ve ended up buying many more games that I wouldn’t have even touched otherwise.

Another thing that many (I think UK-residents) are not considering is that it’s always been common practice for many gamers in other countries to shop around for better prices, even ordering titles overseas. I’ve bought most of my Xbox games off Uk retailers because, even with shipping, and even with the disadvantageous exchange, I still ended up paying 10-15€ less than buying local. Why the hell should I pay more when there’s a legit alternative?

If they want me to buy games in my own region, they have to start charging reasonable prices. If I have to choose between buying a physical copy of Thief for PC for 50€ (I’m not making this up, that’s the price), or a key for the game for 15€, what am I going to do?

I’ll get the key every day of the week, and I honestly don’t care if it hurts their bottom line.

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By: fish99 http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501824 Sat, 29 Mar 2014 20:55:10 +0000 http://savygamer.co.uk/?p=53604#comment-501824 In reply to BBG.

Ah. I thought they were legit since they sell boxed games too.

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By: Morville O'Driscoll http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501822 Sat, 29 Mar 2014 20:27:44 +0000 http://savygamer.co.uk/?p=53604#comment-501822 In reply to somedude.

The problem with your solution is, it starts a tit-for-tat that only harms the consumer. “Different and incompatible versions” is just region locking by a different name. Do we want that, as consumers? And do we want to force devs to do that, because we’re so concerned at saving a few quid here and there?

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By: KieranD http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501821 Sat, 29 Mar 2014 19:22:40 +0000 http://savygamer.co.uk/?p=53604#comment-501821 I’m not going to complain about your stance because I don’t have a particular problem with it, but I think it would be helpful if you included a standard line of text in the post for deals from such code resellers that let users know the situation, possibly linking to this post on it. Just in the interest of clarity, I guess.

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By: Zahpeter http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501820 Sat, 29 Mar 2014 19:21:47 +0000 http://savygamer.co.uk/?p=53604#comment-501820 I think it’s amazing that some people actually sell their games in cheap bundles, and then have the audacity to ask people not to buy from resellers. The gaming industry should stop being greedy, in no other medium people would expect to sell their product and then decide what the buyer does with it. Wake up devs, it’s 2014, the market is free and you have to live with your economical decision, however good or bad they might turn up to be.

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By: John Peat http://savygamer.co.uk/2014/03/29/on-serial-resellers-and-savygamers-role-in-their-use/#comment-501819 Sat, 29 Mar 2014 18:57:58 +0000 http://savygamer.co.uk/?p=53604#comment-501819 I think, at the end of the day, a deal is a deal.

If someone only wants to deal with ‘authorized’ resellers, only wants ‘own region’ keys or wants to buy from resellers they already trust – it’s upto that person to decide whether to take advantage of that deal.

It’s not upto Lewie to decide for you – nor is it his job to determine whether someone is ‘authorized’ or where a key comes from etc. etc.

He can, of course, pass on his and his reader’s experiences and help people discover good deals from good sellers – but at the end of the day, you choose what you want, from where you want and pay the price you want.

It’s a tough world – no-one is holding your hand anymore – keep your eyes and ears open and all that…

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