And they should be clear, it’s as simple as that. Any sales gained through deceiving customers are, quite frankly, illegal.

If he wants to bitch he can, if you don’t like it, don’t read it.

I asked them, and they declined to comment beyond “It is decided by our concerned department.”

if people want to abandon the legal principles behind company responsibility then they need to state that openly because promoting it indirectly like writing ‘move-on’ as if their personal opinion has any vaildity at all in relation to what the written law requires is bollocks pure and simple.Trolling more like but this form of abuseperpetuates this crap.

Mr. proctor is highlighting the way in which EA deliberately falsely advertise in a global manner, and it is in America they face the greatest legal threat hence their focus there on compliance – and the biggest market of course!

I don’t see it as any different from Steam, really. The only thing that bugs me about it is that they’re a lot more stingy with discounts, and they’re the only (download) source for recent EA games. Now that they sell other publishers’ games, it’s at least some competition for Steam. Even if it is the shittier of the two.

If you’re doing customer service properly, speaking to a “drone” should be exactly the same as speaking to someone at the top. EA quite clearly do not do customer service properly.

In some cases my users or myself, use EA SAT to ask about the languages included in their new games. Their answers are similar to the one they gave to you, clear as mud.

Seems they omit some information to their customers to increase its sales, or perhaps their SAT workers have no idea of what they are talking about and doesn’t want you to realize it.

Side note/bitch: PLEASE, people, stop putting North America and Canada separately. Canada is in NA. NA is not the US. Technically, NA also includes Mexico and the rest of ‘Central America’.

Actually, there are contradicting messages so Lewie directly asked EA to clarify. He was checking at source because everything else seems to not be trust worthy.

The source came back with a crap response.

This is the point of this post. He’s bitching at EA because he cannot get a straight answer out of them. This isn’t helped by the fact that the answer isn’t very consumer-friendly.

All right yes, it’s NA only. Let’s move on then.

They should all be giving out the same information.

I’ve never successfully been able to get anyone in charge at EA to talk to me.

No, he’s bitching at EA because one social media admin didn’t point out on a Facebook post that the deal was NA/Canada only, and rather than simply explain to us (now that it’s confirmed) that this deal is NA/CA only, he’s making a big deal out of a CS response that wasn’t as clear as he wanted.

It takes two minutes to check. It’s not available on the UK. Let’s move on.

He’s trying to make things clear to us by pointing out the contradictions. It’s not fair to announce on twitter that “Everyone” who preorders gets BF3.
Also, the support call confuses matters further by implying it’s only the deluxe edition that gets you a free copy of BF3.

It only takes two minutes to find out. I don’t see why you’re so confused.

Example: https://twitter.com/#!/masseffect/status/169749875469193216 (and the conversation between them)

and https://twitter.com/#!/masseffect/status/169719890561867776