Comments on: Civilization V, PC – £2.35

By: Lewie Procter

Lewie Procter — Mon, 25 Oct 2010 12:07:53 +0000

There’s a new post with the update here:
http://savygamer.co.uk/2010/10/25/civ5-for-2-35-update-youre-outta-luck/

By: Gentian

Gentian — Mon, 25 Oct 2010 11:49:08 +0000

Just got this message:

Hello

We write to you because you have made a purchase of our Civilization 5 Download game. Unfortunately there was a price error on this product causing it to be shown at an obviously faulty price. The company that supplies us with the download games only supply a certain number of codes. Unfortunately this means we are unable to cover all the orders with the supply of cdkeys we can get from the supplier. We sincerely apologize for the inconvenience and will naturally issue you a full refund. Furthermore we will give you 3 Coolshop points (a value of £3) as compensation.

We thank you for your custom, and look forward to seeing you in our shop again.

Kind regards

Coolshop

Not surprised by this at all, it’s fair enough by me.

By: Bob Bobson

Bob Bobson — Mon, 25 Oct 2010 11:01:13 +0000

Just gotten an email from Coolshop. It was a pricing error but seems they’ve honoured it until they ran out of codes, so no cheap Civ V for me. But a full refund and £3 of credit too. So Savygamer, what else is a coolshop bargain at the moment I can put my £3 on?

By: Film11

Film11 — Mon, 25 Oct 2010 10:35:35 +0000

Just got this reply:
“We write to you because you have made a purchase of our Civilization 5 Download game. Unfortunately there was a price error on this product causing it to be shown at an obviously faulty price. The company that supplies us with the download games only supply a certain number of codes. Unfortunately this means we are unable to cover all the orders with the supply of cdkeys we can get from the supplier. We sincerely apologize for the inconvenience and will naturally issue you a full refund. Furthermore we will give you 3 Coolshop points (a value of £3) as compensation.”

Early birds got lucky I suppose. No harm done.

By: Film11

Film11 — Sun, 24 Oct 2010 17:16:35 +0000

Indeed, looks like it’s disappeared. My order is still there however, no key yet. Really hoping for a positive outcome!

By: paketep

paketep — Sun, 24 Oct 2010 15:55:01 +0000

Damn, too late to the party.

It’s saying “Product not found!” now, despite the fact that it’s showing Civ5 screenshots. Clicking proceed takes you to the home page.

Shame on you, CoolShop.

By: Mark Raymond

Mark Raymond — Sun, 24 Oct 2010 08:35:44 +0000

Just checked and this deal is now (or was) on HotUKDeals. So, if there was little chance of receiving the game before, that small margin’s now probably dropped down to zero.

By: Centy

Centy — Sun, 24 Oct 2010 06:43:13 +0000

In reply to G_Man_007. Yeah I am going to wait till tomorrow morning but I am fully expecting to just get a refund which will I can understand I mean coolshop is small unlike Amazon who could afford to honour these mistakes but I do hope they can eventually give me my codes. Ordered 2 copies for a couple of mates who are a bit strapped for cash so much so even this offer is to rich for them.

By: Valzi

Valzi — Sat, 23 Oct 2010 20:21:01 +0000

I’m in the US and also wanting to buy it (but obviously unable to.) I’d take a chance on Civ 5 at that price.

By: Film11

Film11 — Sat, 23 Oct 2010 20:09:13 +0000

Any news about this? Guess we’re going to have to wait until Monday to get anything 🙁

By: Phillipe

Phillipe — Sat, 23 Oct 2010 18:59:34 +0000

Luck you Petesey! I’m considering cancelling that order then trying again if that’s the case…

By: LetMePlay

LetMePlay — Sat, 23 Oct 2010 15:04:29 +0000

Hi everyone , can someone help me with buying this great offer , i will payback.

By: Lampros

Lampros — Sat, 23 Oct 2010 15:00:24 +0000

I have ordered mine but no serial yet. I am not very optimistic about this.

By: Petesy Wetesy

Petesy Wetesy — Sat, 23 Oct 2010 14:50:15 +0000

Ordered mine at around 15:30, and the code works fine the game is downloading now, hope the game runs fine!

By: Illuminatatus

Illuminatatus — Sat, 23 Oct 2010 14:10:57 +0000

In reply to Diziet. I got the same as this. Hope they send these through soon

By: Ringwraith

Ringwraith — Sat, 23 Oct 2010 12:56:28 +0000

Well, I’ve thrown in my order, time to wait and see how it turns out.
Can’t go wrong when it cost less than Civ IV did for me, and that was a Steam deal.

By: Lewie Procter

Lewie Procter — Sat, 23 Oct 2010 12:53:28 +0000

I have multi page comments? That’s news to me!

By: Jamie

Jamie — Sat, 23 Oct 2010 12:48:01 +0000

In reply to Ronan. Yeah, I just tried it in Chrome and it worked. But looking at my orders page I have 15 orders for the same thing. Only the latest one has any payment info attached though.

By: G_Man_007

G_Man_007 — Sat, 23 Oct 2010 12:47:45 +0000

This is how cheap I am, I went to Coolshop through Quidco, and I got a confirmation email from Quidco saying that Coolshop had tracked my order, and were in line to give me 11p cash back. My point, aside from being a cheapo, is that Quidco have said that things seem normal, though I had an order with Coolshop before that I cancelled, and I think I still got the cashback. Actually, yeah, I just checked my Quidco transactions, and I cancelled The Witcher Enhanced Version at £9.98,, and still got 49p paid!

Where was I? Oh yes, just trying to cast a little hope. I just get the feeling that they would still honour our purchases after providing others with the serials, though they would have to first close the offer/loophole. Hopefully, we’ll find out some good news soon.

By: Ronan

Ronan — Sat, 23 Oct 2010 12:43:22 +0000

In reply to Jamie. I had the same verification problem when using firefox. Switched to IE and was able to complete the order. No serial key though or download in my account though

By: Jamie

Jamie — Sat, 23 Oct 2010 12:28:09 +0000

An unknown error has occurred on DIBS

The transaction will NOT be fulfilled and NO money will be moved.
If you wish to try to pay again, please click “back” in your browser.
There is though – a certain probability that the error will occur again.

Can’t get passed the verified by visa page.

By: Diziet

Diziet — Sat, 23 Oct 2010 12:08:53 +0000

Confirm, seems to have gone at the moment. My Downloads page says:

My Downloads
Title Download Install Key
No downloads found.

After completing purchase.

By: Rich

Rich — Sat, 23 Oct 2010 11:55:32 +0000

In reply to Rich.

I have Steam installed too, but I can still download the .pdf. Not that it does any good.

I think we’ve broken their system. We’ll probably all be getting refunds.
Still, wait and see I guess.

By: Conor

Conor — Sat, 23 Oct 2010 11:32:51 +0000

Yup, getting the no downloads found message along
with other people.

By: Mike

Mike — Sat, 23 Oct 2010 11:22:59 +0000

Hey guys, there’s no link to any PDF in the ‘my downloads’ page. I have Steam installed already, granted, but all it says is:

No downloads found.